Weeebox
Location
Gurgaon | India
Job description
We are hiring for Technical Support Executive - Quality Invigilator position.
Location - Sector 51 Gurgaon Wheebox provides Remote Proctored Assessments and Learning Solutions to a wide array of private and public sector companies, including more than 3000+ large institutions and organizations. JOB RESPONSIBILITIES: 1) Monitor candidates during their online session to ensure academic integrity. 2) Verify candidates identities and ensure they meet the environmental and technical requirements for the exam. 3) Provide clear instructions to candidates before the start of the exam. 4) Report and/or escalate any suspicious activities or rule violations to the appropriate authority. 5) Assist candidates with any technical issues that may arise during the test. 6) Adherence to Wheebox policies for conduct is paramount in maintaining the integrity and professionalism expected of an ETS proctor. 7) Proficient in English, both written and spoken. 8) Strong attention to detail and observational skills. 9) Excellent communication and interpersonal skills. 10) Technical skills to assist with troubleshooting. 11) Must be able to work a flexible schedule. CTC - 3- 5LPA Expereince - Minimum 1 Year. in International BPO. Attention to detail: Proctors need strong attention to detail to notice if a student is using unauthorized outside resources to complete their tests. Integrity: These professionals often need to have strong moral character to monitor important exams impartially. Computer Proficiency: t's important for proctors to have a reasonable level of computer proficiency. They should understand computers Hardware, how camera is enabled, microphone is enabled, Drivers Settings, where to check if a Driver is installed. Assertive Communication: Proctors use communication Skills to explain the rules for exams to test takers to establish & uphold the declared order of decorum. Endurance/ Perseverance: Proctors benefit from having strong levels of patience as they must remain online with test takers for the duration of the exam, which sometimes can last around three to four hours. Comprehension: To share the rules for the exam with students, proctors need to be able to read them in advance and understand them so that they can address any concerns regarding exam regulations. Typing Speed: The Proctors must monitor the students for extensive hours which also requires them to be proficient in Typing the required messages or to log incidents during the examination time.Job tags
Salary
