Location
Ahmedabad | India
Job description
- 5-day workweek
- Yearly performance bonus
- Leave encashment.
- Maternity leave provisions
- Comprehensive Mediclaim coverage for family
- 15 paid leaves
- 11 Public Holidays
- Tech Friday
Work-life balance initiatives:
- Engaging Fun-Friday activities
- Art of Living - Stress management workshop.
- Relaxing library and gaming zones
- Flexible work schedule
Risk & Fraud Analyst
- As a Fraud & Risk Analyst specializing in merchant processing, you will be instrumental in safeguarding financial transactions and ensuring the integrity of merchant accounts
- This role involves analyzing transactional data, identifying potential fraud, and assessing credit risks associated with merchant activities
- The Fraud & Risk Analyst collaborates with internal teams, merchants, and external partners to develop and implement effective risk management strategies for the merchant processing portfolio
Responsibilities:
- Monitor credit card transactions in real-time to identify any suspicious or unusual activities.Performing daily, weekly and monthly assessments of merchant activities, transaction variations, dispute activity and fraud patterns.
- Utilize risk management tools and systems to analyze transaction patterns.Analyze patterns of customer behavior to identify new fraud trends and develop strategies to prevent it.
- Ability to independently identify a problem and conduct necessary research to locate a solution.
- Strong interpersonal skills, problem solving, and time management are essential.
- Ensure adherence to company policies, industry regulations, and compliance standards.
- Investigate and provide resolutions to any suspected or known fraud cases.
- Answering merchant services phone calls/emails/chats and distributing calls/emails.
- Stay up to date on the current fraud patterns, tools and compliance.
- Other duties as assigned.
Preferred Qualifications:
- 2+ years experience in payment processing, transaction monitoring, risk management or relative fields
- Experience with fraud detection and prevention
- Proficient with MS Office.
- Professional and positive attitude with Clients and co-workers.
- Self-motivated - ability to stay on track independently
- Adaptability.
- Highly organized
- Problem solving and decision-making skills.
- Ability to multitask throughout the workday.
- Maintain reliability through attending scheduled shifts.
Job tags
Salary
