Genpact
Location
Noida | India
Job description
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
In this role, you will be responsible for managing service level targets, transaction processing for French Underwriting Support team for P&C Insurance Business. Meeting for the team in line with Business goals and works with managers to ensure the targets are met. Guiding team and arranging training and development process. Responsible to comprehend, good customer service attitude to clearly articulate the resolution and service delivery. You will be encouraged to be focused on the Business goals/challenges and know how to seek these using analytics and technology.
. Managing service level targets, transaction processing for French Underwriting Support (New Business, Renewal, MTA, and invoice issuance etc.)
. Monitor, analyses, and report on trends in the key underwriting performance drivers
. Leading client calls in French language and discuss queries and improvement areas for deliveries.
. Understanding of risks faced by the function and the controls in place to balance and mitigate the risks.
. Ensuring clarity around priorities and goals for the entire functional area
. Ability to function effectively in a team environment exercising good judgment.
. Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
Minimum qualifications
. Graduate in any stream except Technical
. French Certification and Property and Casualty Insurance Knowledge/ Higher Certification in Underwriting (P&C) preferred.
. Proficient written and verbal French & English language
. Ability to think long-term strategically and operationally
. High customer service orientation.
. Excellent interpersonal skills with full understanding of UK insurance U/W and underwriting cycle dynamics
. Strong statistical knowledge
. Highly motivated and achievement oriented
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Job tags
Salary
