Overseas Education Consultant
Relic Consultancy Services
Location
Secunderabad | India
Job description
We are looking for passionate folks to join our team as Student Coaches. Leverage Edu Coaches are 'student-first' mentors responsible for maintaining relationships with the students throughout their admission process. They are expected to assist students throughout their study abroad journey, from shortlisting the right-fit courses and universities to ensuring their successful admission and enrolment.
The student coach serves as the primary contact for the student and is responsible for student satisfaction and overall student happiness. She/he is expected to consistently provide excellent service to students and represent student needs and goals within the organization.
Requirement - Graduate/MBA in the field of business/management/psychology
- Prior experience in ed-tech is preferable
- Minimum of 2 to 5 years of experience
- Exemplary sales and negotiation skills while having a student-first approach.
- Possess strong research skills
- Ability to present, persuade and communicate effectively - oral and written.
- Comfortable juggling multiple projects and working on tight deadlines.
What You Get - Industry-best perks
- Phenomenal work environment, with massive ownership and growth opportunities
- Super young & enthusiastic colleagues in Tech/Marketing/ PR/Editorial/ Social Media & Events!
- Quick iterations & deployments – fail-fast attitude
- Opportunity to work on cutting-edge technologies, and lead teams in the future
- Access to a world-class mentorship network
- Opportunity to create a massive and direct impact in the lives of students making the biggest decision of their lives to pursue higher education abroad
What You Do - Take complete ownership of a group of students - including course and country evaluation, onboarding, detailed counselling, and regular follow-ups and manage the overall responsibility of the students assigned
- Develop a deep understanding of the university admissions process, application and intake cycle.
- Create a trusted relationship with students virtually as their Coach for any guidance related to University admissions and catering to their preliminary eligibility(GRE, GMAT) and language skills(IELTS, TOEFL etc..) as well
- Review the progress of every student application on an ongoing basis to understand the current level of performance and perform the bottleneck check with different teams.
- Build cross-discipline relationships in the organisation, partnering closely with the Growth team, Student Counsellors, Key Account
- Managers, Loan counsellors, Test prep and other support functions while providing feedback and insights.
- Execute the Post-offer management process alongside the deposits and ensure timely coordination with the Visa team and the International Office
- Implement the nuance of sale strategies and ensure that the number of targets are met throughout the intake cycles.
Skills: b2c sales,consultative approach,coaching and mentoring,business management solutions,maintaining professional relationships
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