To monitor the design, and developed solutions for the Kenan Billing System
To provide key technical expertise on these systems to the team and to be a product expert
To ensure quality is maintained across deliverables - mainly CRs/Projects/Minor Enhancements
Identify process improvement opportunities
Keep a track of operational KPIs and trend
Key Accountabilities-
Involvement in the design or modification of Kenan system.
Interacts with the business stakeholders and subject matter experts in order to understand their problems and needs.
Gathers, documents, and analyses business needs and requirements.
Monitor complete solutions along with installation, system test plans and results of tests and ensure they are fit-for-purpose and up to COLT agreed standards
Ensure that the billing requirements are fulfilled in the project, review designs for changes to billing and other systems and processes that impact billing
Role Requirements
10-15 Years of total experience with minimum 10 years of relevant configuration experience on Kenan Billing platform
Kenan Billing System 2.x and above (preferably 4.x) of Amdocs, Kenan Arbor/BP
Hands on experience on converting business requirements to technical specifications and vice versa
Good Knowledge of Billing Operations activities
Good understanding of Kenan architecture, configurations and tables.
Hands-on experience in SQL, Microsoft Excel. Python preferred
