French Customer Service Executive
Gama Advisory Services LLP
Location
Bangalore | India
Job description
Responsibilities
- Work to processes and procedures to provide and maintain an exceptional customer experience.
- Deal with customer queries via email
- Discuss any issues/concerns with Team Leader to come up with suitable actions to correct them.
- Answering customer complaints returns and refunds via email.
- Issuing refunds to customers
- Dealing with returns and replacements
Qualifications
- Computer literate
- Diploma/B1 Certificate in French Language
- Have a positive approach and demonstrate setting exceptional standards.
- Team player with great time management
- Problem solver who is results orientated with the ability to build credibility.
- Excellent communication skill in English.
- Excellent in email writing skill.
customer service,team player,e-mail writing,email communication,french language,french,email,communication,time management,communication skills,problem solving
Job tags
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