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ASSOCIATE CONSULTANT


HCLTech


Location

Noida | India


Job description

Job Description (Posting).

Excellent Java programming skills, as well as knowledge of related frameworks such as Spring, Hibernate, and Spring Boot

Experience performing conceptual, including the use of object-oriented analysis and design techniques

Web/Application Servers: Apache Tomcat, WebSphere Application Server, JBoss, etc

Development experience using Gitlab and JIRA.

Experience with testing frameworks such as JUnit, TestNG, etc

Strong Experience working in Agile development methodologies

Public cloud technology (GCP, or equivalent) experience in production environments

Implementation Experience in RDBMS (Oracle/MySQL/PostgreSQL) and good SQL query knowledge

Experience in working in Docker, Kubernetes.

  • To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Qualification

B-Tech

No. of Positions

1

Skill (Primary)

CFS-Platform Engineering-Cloud Services

Auto req ID

1249549BR


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