Customer Relationship Management Executive

Location

Kolkatta | India

Job description

Who can apply

• Kolkata Based Candidates only.
• Candidates experienced in a Payment follow up / Relationship Management role.

Responsibilities

• Making sure all the leads of the clients after placing orders are met.
• Ensuring your existing clients are satisfied through after-sales service.
• Always ask them for true feedback.
• Servicing the client after receiving the order till the time of collection of payment.
• Resolve the queries and questions of all the clients.
• Give or support the participants/clients about company products or services.
• Acting as a point of contact for complaints and escalating issues to the concerned person.
• Understand client queries and solve them in any manner.

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Job tags

Salary