Location
Ahmedabad | India
Job description
- Employment Status: FLSA Status: Exempt or Non-Exempt
- Full Time Non-Exempt
- PURPOSE OF JOB:
- The objective of Client Services is to provide the best-in-class customer experience. Client
- Services detects problems and resolves them before they affect our clients by communicating with
- fast, accurate, and detailed responses. The expectation is that all messages and emails from
- clients and appraisers are answered within the set expectations of less than 2 hours (Goal is less
- than 1 hour). Escalated client and appraiser concerns are to be sent to the Operations Manager
- and discussed with U.S. team.
- RESPONSIBILITIES:
- Essential Tasks:
- ? Respond to messages that have been sent by the client and or the appraiser within the goal
- of 1 hour or less for designated accounts
- ? Manage the Message and Update queue based on policies and procedures
- ? Properly notate Appraisal Scope with any information received via email
- ? Communicate accurate information to internal and external clients and appraisers
- ? Process queue work based on policies and procedures for designated accounts
- ? Order entry which must be completed timely and accurately
- ? Bid quotes for designated accounts
- ? Address email boxes for designated accounts
- ? Perform other duties as assigned by management
- ? Regular attendance is a requirement
client account manager,customer handeling ,reports managements
Designation: Client Manager-Valuation
Vacancies: 1
Experience: 2.0 Year(s) - 5.0 Year(s)
Job tags
Salary
Rs 2 - 3 lakhs p.a.
