Location
Udaipur | India
Job description
Company Description
Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.
Job Description
Primary Responsibilities
Operation
- Assign in detail, specific duties to all employees under his supervision and instructs them in their work inclusive of external contracted employees
- Prepare work schedule with computerized schedule planners and obtain advance approval of overtime and vacation on a weekly basis
- Submit weekly payroll and overtime report to the Executive Chef for approval
- Ensure personal cleanliness and proper deportment of all employees under his supervision
- Hold trainings and meetings with the Training Managers and Chemical Suppliers
- Prepare operating equipment provision budget for glass, silver and chinaware in coordination with breakage and theft itemized cades
- Bring to attention of any non-usable products to the Executive Chef, record them as breakage and insures that par levels of equipment are kept up to date
- Prepare and maintain all outlet par stocks with the Restaurant Managers and prepare coat breakage reports for section
- Prepare expense forecasts for cash payroll, detergent cleaning suppliers, energy costs etc. during Annual Profit & Loss Budget
- Ensure proper sanitation standards are met through maintenance of local health and sanitation codes
- Maintain contracts with vendors and supplier such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedule when applicable
- Ensure that all Food & Beverage garbage are properly sorted and removed from all areas and transferred to the garbage room
- Coordinate maintenance of all back of the house equipment with the Executive Chef and Chief Engineers and schedule weekly kitchen cleaning
- Coordinate with the Food & Beverage Manager and Banquet Manager on all equipment pertaining to festivals, promotions and V.I.P. Banquet set up
- Submit a Monthly Report to the Executive Chef pertaining to the status of the Stewarding Department
- Ensure a healthy and safe working environment
Team Management
- Assist Talent & Culture Department to interview, select and recruit full-time & part-time Stewards
- Ensure that new hire induction and required trainings are completed within three months of employment
- Provide training to team members and casual labour on all aspects of Stewarding operations according to the requirements in the department's Standards
- Observe, coach, motivate and counsel team, performs staff appraisals/disciplinary actions if required
- Maintain department communication logbook and update notice board.
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Main Complexity/Critical issues in the Job
Maintain and improve service quality and productivity, at the same time reduce operating equipment and other costs of the Stewarding department
Qualifications
Knowledge and Experience
- Graduate
- Minimum 2 years of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
Competencies
- Strong leadership, interpersonal and training skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Maintain a clean and neat appearance at all times
Additional Information
BENEFITS:
An opportunity to be with world's preferred hospitality company
Captivating and rewarding experience working alongside passionate professionals
Range of exclusive Heartist Benefits
Develop your talent through learning programs by Academy Accor.
Job tags
Salary
