Vibrant NDT Services Private Limited
Location
Chennai | India
Job description
A Sales Engineer is a specialized role that requires a combination of technical knowledge and sales skills. The primary responsibility of a Sales Engineer is to sell complex technical products and services to clients by understanding their needs, demonstrating how the product meets those needs, and providing technical support throughout the sales process. Here are some typical job details for a Sales Engineer:
Product Knowledge: Possess in-depth knowledge of the technical features and capabilities of the products or services being sold. This includes understanding how the product works, its applications, and its benefits to the customer. Customer Interaction : Engage with customers to understand their requirements, identify opportunities, and provide tailored solutions. This involves conducting presentations, product demonstrations, and technical discussions to address customer needs and concerns. Sales Support : Collaborate with the sales team to develop sales strategies, proposals, and quotations. Provide technical expertise and support during the sales cycle to help close deals and achieve sales targets. Relationship Building : Build and maintain strong relationships with customers, partners, and internal stakeholders. Act as a trusted advisor by offering technical guidance, addressing customer inquiries, and providing post-sales support. Market Analysis: Stay updated on industry trends, competitor activities, and market dynamics. Analyze market data to identify potential opportunities, threats, and areas for product improvement. Technical Expertise: Continuously enhance technical skills and knowledge to effectively communicate product features and benefits. Keep abreast of emerging technologies and industry developments relevant to the products being sold. Documentation and Reporting: Prepare technical documentation, including product specifications, user manuals, and technical reports. Maintain accurate records of customer interactions, sales activities, and project statuses. Training and Education: Conduct training sessions and workshops for customers, partners, and internal teams to educate them about the product's features, functionalities, and best practices. Travel: Depending on the nature of the business, Sales Engineers may be required to travel to customer sites, attend industry events, and participate in conferences or trade shows. Cross-functional Collaboration : Work closely with various departments such as product development, marketing, and customer support to address customer needs, gather feedback, and drive product improvements.Job tags
Salary
