Location
Chennai | India
Job description
Looking Business Head operation Collection for Chennai Location from NBFC background
Responsibilities
Please find the enclosed JD and the company Link for your kind reference.
JD:
- Responsible for collection efficiency and cost of collections for the assigned area
- Developing and administering suitable collection programs/Strategy
- Achieve Bucket wise delinquency percentage and collection plan.
- Monitoring and negotiating on the collection of overdue accounts.
- Monitoring collection processes and operations, ensuring compliance, and making recommendations on opportunities for improvement
- Improvising the existing processes for enhancing the current business productivity
- Responsible to review account allocations and collections targets by bucket to agencies/ in house team
- Regular review of Team leaders and Unit Managers for fixing their productivity
- Ensure that there is adequate staff availability area-wise/bucket-wise/segment-wise
- Responsible for identifying and managing training needs for the Staff
- Involved in coordinating and liaising with the legal team to ensure legal tools are used wherever required.
- Build relationships with key clients to ensure timely collections are made.
- Identify suitable tactics or strategies for timely collection.
- Adherence to process guidelines for collection
- Monitoring losses within State &6. Monitoring all collection processes within the State
- Effective segmentation of portfolio to maximize recovery
Skillset
- Excellent Team Management & Negotiation Skills
- Strong Communication & Interpersonal Skills
- Understanding of Sales/ Credit/ Collection aspects of the retail lending business
- Excellent Analytical & Problem Solving skills
- Problem-solving approach with a proactive attitude.
Qualifications
Any Graduate
Job tags
Salary
