ANALYST III, TECHNOLOGY OPERATIONS
Location
Chennai | India
Job description
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
What you ll do:
- Serve as a Scrum Master for one or more engineering teams comprising both Dev and QE engineers,
- Facilitating team sprint ceremonies,
- Developing and maintaining project schedules to track milestones,
- Escalating project-related issues to management according to project guidelines,
- Providing project status reports to stakeholders and management,
- Managing project change control processes,
- Gathering & interpreting data/reporting,
- Helping guide teams towards issue resolution & risk management and providing additional support to the team as needed.
- Managing individual project scope tasks/activities as part of larger-scale projects, as well as partnering with project managers across our space to ensure their individual and/or teams tasks/activities are successfully implemented.
- Identifying, tracking and reporting out on various KPIs to help measure the team s success.
- Serve as release manager managing risks and resolving challenges that impact release scope, quality, and schedules.
- Coordinating processes for Release and QE activities between different teams (possibly in various locations) .
- Track Defects, Bugs, Incidents by team/product area and create reports for Engineering leadership.
What you ll bring:
- You re an agile lead who can communicate with, inspire, and influence engineering teams to reach their goals, deconstructing ambiguity and helping to mitigate technical roadblocks.
- You re a strategic thinker that enjoys process improvement, storytelling and using data to make decisions.
- Strong Knowledge of Agile practices and frameworks such as: Scrum, Kanban, JIT, Lean principles, etc.
- Strong experience in Project Management tools including but not limited to Jira and Confluence, Excel, PowerPoint.
- Solid understanding of the current web/mobile technologies, CICD, DevOps and general ability to ramp up and go deep into based on need.
- Good QE knowledge and have an understanding of QE processes.
- You re a technologist who solves problems in creative ways and master at making complex technical solutions easily understood by non-techies.
- Experience building processes, project management, and release schedules.
- Strong project management, Communication & cross - group collaboration skills.
Job tags
Salary