5s ease 0s' Senior Data Analyst / Data Specialist role within the ISG Provider Services team is expected work on various data management tasks
The Analyst is expected to collaborate with multiple teams within the larger team and help manage different internal databases working on cleaning, storing, and retrieving data
5s ease 0s' The candidate is expected to have some exposure to ITO or BPO industry, exceptional organizational skills, English writing and speaking skills, strong data analysis and analytical skills
It would be a great add on if the candidate has some experience in performing secondary research
Responsibilities:
Execute customized data runs from ISGs proprietary databases to address specific internal external client
Collaborate with other relevant teams to work on streamlining the data collection and management processes
Work on building a referable database using a standard template. Thoroughly understand the contracts given in the IT services domain and populate the database with the data points available in the contracts.
Thoroughly understand the underlying data, business implications and usage of data for research and consulting deliverables
Assist and develop excel models and frameworks on excel
Collaborate with other teams and work on data manipulation and database management tasks
Ability and desire to meet the deadlines and deliver results with minimum supervision
Time management skills and the ability to handle multiple projects with aggressive deadlines
Technical Skills Required:
4 to 7 years of experience with focus on data analysis and research preferably in IT and BPO industry
Comfortable with analyzing large data sets
Advanced MS-Excel skills including but not limited to pivots, power pivot, power query, dashboards, and advanced Excel formulas is must
Understanding of disciplined approach towards Data Visualization and Reporting with Excel and Power BI is must. Should have an edge over making DAX queries in Power BI desktop.
Hands-on web data scraping experience by using BeautifulSoup/Soupy in Python Environment is preferred
Ability to locate and procure information from unstructured documents
Ability to extract meaningful information and formulate a point of view based on extracted data, analyzing available data and filling gaps using appropriate statistical methods
Outstanding analytical, problem solving, and organizational skills
Supporting initiatives for data integrity and normalization
Excellent written and verbal skills
Skilled at working both independently and in a team environment
The ability to work a flexible schedule, collaborating with both US and European regions
