Taj Luxary Hotels
Location
Mumbai | India
Job description
The Executive Pastry Chef assists the Executive Chef in making strategic decisions as a business leader of a hotels' Food & Beverage/Culinary operations. The position ensures Food Production Operations meet the brand standards, targets customer needs, ensures associate satisfaction, focuses on growing revenue, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies.
The Executive Pastry Chef must follow hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brands' target customer, resulting in creating iconic and profitable restaurants.
Reviews guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken.
.Facilitates the development of creative solutions to overcome obstacles and ensures its implementation to continually improve guest satisfaction results.
.Reviews the arrival list every day and ensures guest preferences of repeat guests, VIPs, Inner-circle and Chambers Members are communicated and delivered by the concerned departments.
.Maintains regular contact with corporate and individual guests, and builds strong relationships with them.
.Reviews the development of new a la carte and buffet menus for all restaurants, keeping in mind current trends in food and competition analysis.
.Enhancing culinary experiences by customizing and innovating new concepts like Food Festivals.
Job tags
Salary
