Trainer, Inbound Sales

Location

Mumbai | India

Job description

Effective management of multiple sales reps to develop their skills in generating revenue.
o Continuous analysis of sales activities to make suggestions for improvement and identify missed opportunities to assist sales reps in obtaining outlined goals and objectives
o Continuous Ongoing training for the sales team
o Create training curricula and continuously adapt and upgrade as per need
o Conduct New Hire Training
o Develop new training programs
o Continuous improvements in the training programs.
o Generate results and measure the performance of trainees after the session.
o Stay up-to-date with the latest market trends and demands of a corporate sales environment.
o Collaborate with QA to discover new training requirements
o Develop soft skills/writing etiquette (eg formal written communications for a US based company)
o Collaborate with the Sales Executives to implement training and incentive programs.
o Assist in the development of strategy and be responsible for implementing and translating that strategy into tangible training actions for the team.
Team Development
Establish and maintain a positive team atmosphere in which the sales team feel supported.
o Coach, motivate and inspire the team to achieve and exceed sales targets.
o Develop rapport with Leadership and reps to gain their trust and confidence.
o Develop performance objectives with the sales reps, clearly articulating responsibilities and expectations.

Leadership
Provide strong support to Leadership staff by creating a positive work environment
o Communicate company vision and overall sales objectives to reps and how they personally contribute to the company s success.
o Be an available resource for the team to assist in resolving issues finding alternative solutions.
o Perform other duties as assigned.

Product Knowledge
Understanding of Global Equipment Company s Industry and products.
o Knowledgeable of GEC s market strategy, competitive landscape, unique value proposition, how we compete and win in the market, and our financial metrics.
o Keep current with the competitor activities and industry changes that affect product sales information.
o Understand how to improve sales team s ability to spot emerging customer opportunities.

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Competencies and skills

• Minimum 4 to 5 years training experience in a Contact Center as Sales Training Specialist, Corporate Sales Trainer or a similar role.
• Strong working knowledge of the sales process and its best practices.
• Ability to design effective sales training programs.
• Ability to measure an employees performance.
• Ability to motivate others to improve their skills.
• Outstanding coaching and sales skills.
• Ability to multi-task as and when required.
• Disciplined self-starter with strong work ethic
• Strong organizational, administrative and time management skills
• Excellent oral/written communication, presentation, negotiation, organizational skills.
• Proficient in Microsoft Excel, PowerPoint and Word

Job tags

Salary