AirAviator
Location
Mumbai | India
Job description
AlfaTravelBlog.com and GuideByLocal.com is a leading Travel Agency & Tour operator that provides customized Travel Management and Tour Services to International, Domestic, Outbound, Inbound clients and Corporate customers. We have a Aviation and Travel industry experience of 8 years in the Travel and Tourism industry of India. We offer a privilege to Travel around the entire world at your pocket Friendly budget that suites our Guests. The Role Job Description Taking care of all the queries of B2B B2C Clients. Communicate & understand client's Holidays requirements. Handle Incoming Travel Requests Package calculations and itinerary preparation. Preparing Tour proposal and costing. Provide Travel offers and general Travel advice to Travellers. Convince about the Tour Package to Clients. Responds to requests accurately and completely. Appropriately responds and resolves customers inquiries. Performs follow-up as needed and within the time frame promised to the customer. Proactively provides feedback to management to avoid future customer issues. Service Responsibility Responds to the customer promptly. Always provides the customer his/her undivided attention to the request. Always listens, does not ask the customer to repeat information. Responds appropriately. Ask questions targeted to encourage complete responses. Keeps the interaction moving forward Offers suggestions to the customer and anticipates needs. Ideal Profile Requirements Female Candidate should be a Graduate / Diploma No Minimum Experience In The Travel Industry Needed Excellent Verbal and written communications skills Solid working knowledge of the Travel industry, policies, procedures and processes Proven ability to handle multiple priorities simultaneously Ability to work flexible hours on PC and Mobile device Excellent selling, marketing and research skills Commitment, Flexibility and reliability is essential A good level of computer literacy Basic understanding of Ms-Word, Excel and PowerPoint What's on our Offer Fantastic and Flexi Work Culture Attractive Revenue Sharing & Benefits Opportunity to make a positive impact No Targets No Work PressureJob tags
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