Sr Manager - Network Operations & Support
Location
Pune | India
Job description
Role Requirement
Position/Grade: Project Manager
Job Type: Full Time
Location: Pune
Education: Degree / Diploma in Engineering or equivalent experience (Electronics & Telecommunications)
Experience: 12 - 15 years of experience in Routing & Switching / Core IP Network Domain in service Provider environment
Relevant experience - 12 - 15 years of experience in Routing & Switching / Core IP Network Domain in service Provider environment
- Should have very good understanding primarily on Cisco Switches & Routers and possess good understanding of Cisco ASR and NCS series routers and its applications.
- Should have good knowledge on project management, team management & customer management.
- Should have strong presentation skills.
- Experience in planning, designing, building, and implementing Network platform and infrastructure projects.
- Good understanding of GRE, MPLS VPNs and QoS is must
- Understanding of migration of circuits at routing and services level is must
- Understanding of migration procedures and experience of circuit migration n at IP level will be added advantage
- Good understanding of Planned event procedures.
- Must have ability to work in provided outage window on production network is must
- Must have very good working experience in Configuration / Provisioning / Build of complex IP networks for in Telecom Provider environment with hands on experience in Cisco
- Experience in L1/L2 IP NOC environment will be added advantage
- Must have completed either CCNA or CCNP/CCIP Certification
- Good verbal /written Skills
- Automating network configuration tasks using Python, scripting will be an asset
Job Responsibilities - Customer management experience, across geographies, understanding of various cultures
- Excellent communication skills
- Excellent people management skills
- Ability to manage multiple stakeholders internal and external
- Vendor management capability
- Strong presentation skills
- Effectively liaise with clients, vendors, internal teams
- Coach, lead and manage the project team resources
- Create governance structure and ensure smooth functioning
- Effectively collaborate and communicate with the stakeholders and ensure client satisfaction
- Ensure adherence to project plans, documentation requirements and project timelines
- Risk forecast and mitigation planning
- Change management
- Project closure, Document lessons learnt
- Review escalations to support the service assurance during network failure situations.
- Define resolution mechanism to prevent recurrence of escalations
- Remotely support field tech to swap/upgrade router or switch in field
Core Competencies - IP MPLS and GRE Tunnels
- Transport (DWDM/CWDM)
- Fiber backhaul connectivity for IP/MPLS networks (Dark Fiber)
Additional Requirement - Should possess very good verbal and written communications skills
- Ready to work in 24.7 rotational shifts or continuous night shifts depending on business need
- A good team Leader, Customer friendly
- Readiness to work during week ends
Job tags
Salary