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Svarnim Telecoms - Associate - Customer Care


Svarnim Telecoms Pvt Ltd


Location

Bangalore | India


Job description

Role And Responsibilities :

- Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per tele calling script.

- Build and maintain strong customer relationships, addressing their queries and concerns effectively.

- Close deals by demonstrating the value of our training solutions and guiding clients through the enrollment process.

Required Skills :

- Excellent communication and persuasion skills

- Strong customer relationship management abilities

- Result-oriented and resilient attitude.


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