Senior Manager Cvent Admin

Location

Bangalore | India

Job description

This role involves configuring the Cvent system, maintaining data accuracy, troubleshooting issues, and providing support to GSK event planners and employees.

This role plays a pivotal role in ensuring that event registration process run smoothly and successfully using the Cvent platform, making it a valuable asset to internal teams responsible for events and meetings organization.

This role requires a good understanding of travel and meetings industry practices and systems in order to effectively support GSK employees.

Key Responsibilities

Experience - 8 to 12 Years

• Lead the setup, configuration, and management of meetings and events process within the Cvent system
• Design and customize meeting request form, email notifications, etc. in the Cvent system
• Collaborate closely with GSK meeting planners, external agencies and other stakeholders to understand event requirements and tailor Cvent solutions accordingly
• Provide technical support to GSK meeting planners, external agencies and other stakeholders
• Troubleshoot and resolve issues related to the Cvent system
• Assist in the integration of Cvent with other systems, such as CRM platforms for HCPs
• Collaborate with the Operations and Sourcing team to streamline meetings and events process
• Stay updated with the latest features, updates, and best practices in Cvent event management technology to suggest improvements in processes and policies as well as reporting automation
• Generate and reports and analyze event data to provide insights and recommendations for improvement.
• Train GSK meeting planners and meetings and events team members on how to use the Cvent system effectively
• Create and update documentation and best practices for using Cvent

Job tags

Salary