Jobzion Solution
Location
Warangal | India
Job description
About Company :
- IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world's most innovative brands. - IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. - This recognition comes after IntouchCX was named by Forbes as one of America's Best Large Employers for 2022 and a Top Employer for New Grads. We are hiring for the International Voice Process only for an immediate joiner Roles & Responsibilities : - The candidate has to Support through Voice/Chat. - The candidate has to respond to customer complaints professionally. - The candidate has to resolve complaints successfully with established guidelines The candidate should have the ability to build rapport with the customer. - The candidate should have the ability to overcome objections and ask for business. Key Skills : - Candidates will be preferred based on their understanding of ecommerce websites - Should possess effective Written & Verbal Communication skills and Comprehension skills. - Should have excellent typing Speed (At least 30 WPM). - Should have Excellent interpersonal and intrapersonal skills & should be a team player. Eligibility Criteria : - Must be a Graduate or Under Graduate with work experience ( No Pursuing Candidate)- Minimum understanding of Customer Service & should have a minimum of 6 months of experience in International Voice or customer support role. - Freshers with excellent verbal and written communication skills can also apply. - Should be flexible to work for both Voice and Chat support. - Immediate joiners are preferred. - 100% work from the office - Willing to work 24-7 shifts (Night Shifts/ Late Night Shifts and rotational shifts) Perks & Benefits : We will provide both ways free transportation up to (a 30Kms radius or as per the Hiring limits)- Interested Candidates can call the below Recruiter Contact WhatsApp OR Call CV 9380568595Job tags
Salary
