TMS Admin & Devops Engineer
Location
Bangalore | India
Job description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
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Job Description
- Mission of this team: Build and deliver world’s best B2B Digital Marketing Experience to prospects and customers
- Oversee the role of DevOps and Localization Web Producer, managing end-to-end Marketing localization projects and DevOps execution in an agile environment.
- Collaborate cross-functionally with content owners, publishing, and engineering groups to maintain quality web standards and best practices.
- Coordinate the preparation and submission of content for localization and maintain environments for all Marketing tools (AEM, AEM Cloud, Workfront, Marketo, Franklin).
- Utilize Adobe Experience Manager CMS for publishing translated content.
- Collaborate closely with teams within Digital Marketing, Publishing, QA, SEO, Analytics, and Localization during the publication process.
- Administer and Manage Translation Management System (TMS) - Cloudwords or other tools.
- Conduct thorough QA in the test environment and validate work for accuracy in staging and production.
- Communicate roadblocks and potential risks effectively as needed.
- Lead prioritization discussions with peers, onshore teams, and stakeholders to ensure predictable and reliable delivery.
- Contribute to team initiatives aimed at improving localization process efficiency and scalability.
Qualifications
- 5+ years of experience in Localization Web publishing.
- 3+ years of experience using AEM or equivalent CMS.
- 3+ years of experience using Cloudwords or equivalent TMS.
- Strong organizational skills, high attention to detail, and extensive experience with AEM and Translation Management.
- Experience with Program Management, CMS, and TMS integrations.
- Familiarity with automated workflows and intake processes.
- Proficiency in project management, issues tracking tools, and content management systems (CMS).
- Knowledge of Localization and Translation Industry workflows.
- Experience in software configuration management for automated build, test and deployment (GIT, Maven, Artifactory).
- Knowledge of CI/CD using docker, Jenkins and Kubernetes
- Experience collaborating with multiple stakeholders in a fast-paced, deadline-driven environment.
- Proficiency in HTML, JavaScript, and other scripting languages.
- Familiarity with SEO best practices is advantageous.
- Comfortable with browser testing and debugging tools for troubleshooting integration and environment issues.
- Eagerness to learn and acquire new technical skills.
- Strong team player and Localization ambassador with influencing abilities.
- Ability to communicate effectively with both technical and non-technical audiences and management.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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