Marketplace Specialist- Flipkart

Location

Noida | India

Job description

Responsibility:

A Marketplace Specialist is responsible for managing and optimizing a company's presence on various online marketplaces, such as Amazon, Flipkart , Meesho and other similar platforms. The job description of a Marketplace Specialist typically includes the following responsibilities:

1. Creating and managing product listings: A Marketplace Specialist is responsible for creating and managing product listings on various online marketplaces. They must ensure that the product listings are accurate, complete, and optimized for search engines.
2. Analyzing data: The Marketplace Specialist must be able to analyze data from various sources, including customer feedback, sales data, and competitor information. They must use this information to develop strategies for improving sales and increasing customer satisfaction.
3. Developing marketing strategies: The Marketplace Specialist must be able to develop marketing strategies for promoting products on online marketplaces. This includes developing advertising campaigns, promotions, and other marketing tactics to drive traffic to product listings.
4. Managing inventory: The Marketplace Specialist is responsible for managing inventory levels and ensuring that products are always in stock. They must work closely with other teams to ensure that inventory levels are maintained and orders are fulfilled promptly.
5. Monitoring competition: The Marketplace Specialist must monitor competitor activity on online marketplaces and develop strategies to compete effectively. This includes monitoring pricing, promotions, and other activities that may impact sales.
6. Providing customer support: The Marketplace Specialist must be able to provide excellent customer support to customers who purchase products on online marketplaces. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction.
7. Reporting and analysis: The Marketplace Specialist must prepare regular reports and analysis on sales, marketing, and customer support activities. They must use this information to make data-driven decisions and develop strategies for improving performance.

To be successful in this role, a Marketplace Specialist must have excellent communication skills, strong analytical skills, and experience with online marketplaces and e-commerce platforms. They must also be highly organized, detail-oriented, and able to manage multiple tasks simultaneously. A degree in marketing, business, or a related field is preferred, but not always required.

Job tags

Salary