Customer Service Executive
Location
Kolkatta | India
Job description
Company Description
Uprisen Infotech Solutions specializes in delivering lead generating, pay per call, click-to-call, phone verification, and fraud protection, to help businesses succeed in the competitive industry. In addition to website development, the company also offers pay per call and email marketing campaigns to bring in more potential customers and enhances its services with tools such as click-to-call, phone verification, and fraud protection to ensure that customers are satisfied and worry-free.
Role Description
This is a full-time on-site role as a Customer Service Executive located in Kolkata. The Customer Service Executive will be responsible for handling customer inquiries and issues via phone ensuring customer satisfaction.
Qualifications
- Strong interpersonal skills
- Experience in customer support or customer service management
- Excellent customer service skills
- Ability to manage and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Bachelor's degree in Business Administration, Marketing, Communications, or related field preferred
- Experience with CRM and helpdesk software is a plus
- Bilingual in Hindi and English is a plus
Job tags
Salary
