Front Desk Representative

Location

Bangalore | India

Job description

Were seeking a skilled and friendly Front Office Executive to join our client's team at Jigani Industrial Area, Bengaluru.

Role: Front Office Specialist [Female Preferred]

Industry: High Value Granite & Marble Showroom

Job Responsibilities:

You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your role

• Handle the front desk and maintain visitor records.
• Manage administrative chores and organisational tasks.
• Create a welcoming, professional environment for clients and customers.
• Data Management
• CRM

Your tasks

• Managing the reception area and ensuring the office is neat and tidy.
• Greeting and welcoming clients, customers and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/department.
• Handling incoming and outgoing mail and packages.
• Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

Required skills and qualifications

• Bachelors degree in any field.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks and great organisational capabilities.
• Competency in managing time and solving everyday problems.
• Customer-oriented mindset with a passion for providing exceptional service.
• Fluency in English, Hindi, and Kannada with any other regional language.

Preferred skills and qualifications

• 12 years of experience in a similar job or other customer-facing roles.
• Proficiency in using computers and other office equipment.
• Willingness to work in a fast-paced environment with multitasking ability.
• Basic knowledge of Microsoft Office (MS Word and MS Excel).

Job tags

Salary

Rs 2.5 - 3 lakhs p.a.