Capita
Location
Mumbai | India
Job description
CAPITA GROUP INTERNAL AUDIT - SENIOR AUDITOR
JOB DESCRIPTION It's a great time to join us at Capita. We're transforming ourselves as a business – and we're always looking for people who'll live our values and help shape our future. Capita is the UK’s premier provider of Business Process Management and Integrated Professional Support Service Solutions. Capita has over 55,000 staff and revenue in 2020 of £3.3bn across 400 sites in the UK and offshore in South Africa, India, Germany, and Poland. Part of the fabric of UK society, we help millions of people every day. We work with everyone from central and local government – including education, transport, health, welfare and the environment – to household names across the private sector, handling over 100 million customer contacts a year. Capita offers all our clients the benefits of a truly multichannel approach, robust support functions, and over 40 years’ experience in the outsourcing and professional services industry. We're striving to become an even more diverse, inclusive and responsible business, so we need people from all walks of life, with different skills and experiences, and a passion to help us keep getting better. We're offering more flexibility, a chance to expand your horizons, make an impact and be yourself. We welcome applications from anyone with the skills and experience we need. Displaying the right values and behaviors is more important than your background. It is an exciting time to join Capita’s Group Internal Audit team which is going through its own transformation to become a more agile and collaborative function which can proactively support Capita’s ambitious strategy. ABOUT CAPITA’S INTERNAL AUDIT TEAM The overall objective of the internal audit function is to provide independent assurance to the Group Executive Risk Committee and the Group Audit & Risk Committee that Capita’s risk management, governance and internal control processes are well designed and operating effectively. The Internal Audit team works in partnership with the business to provide an internal audit service that is agile, collaborative and insightful so that internal audit is an integral part of helping Capita deliver on its purpose to deliver better outcomes. Capita has an internal audit team of 20 people, which provides internal audit services to all entities within the group. This team is enhanced through co-source contracts with Deloitte and Mazars. THE ROLE The internal audit team is led by the Director - Group Risk and Internal Audit with a direct reporting line into the Group Audit & Risk Committee. DELIVERY OF THE INTERNAL AUDIT PLAN The Director – Group Risk and Internal Audit is accountable for the delivery of the Internal Audit Plan. The Director is supported by three Heads of Audit, six Audit Managers and a team of Senior Auditors. The Heads of Audit and Audit Managers are responsible for the day- to-day delivery of audit plans for Capita’s divisions and group functions. WHAT YOU’LL BE DOING Senior Auditors will be allocated to audit assignments across the group wide audit plan that both builds on their previous experience and develops their potential. Senior Auditors will work in small teams, with coaching, supervision and review from Audit Managers to deliver individual audit assignments. This will include: • Being involved in the planning, execution and reporting of individual audits; • Coaching and supervising auditors, as the team grows; • Building and maintaining strong relationships with the business throughout the audit process • Working with the Risk & Compliance team and other second line functions; • Identifying and escalating risks and issues within the business to the Audit Managers; and • Clearly and actively role modeling the Capita Values and complying with Capita’s Policies and Standards. QUALITY Senior Auditors will be expected to provide the internal audit service in line with the Capita internal audit methodology and International Internal Audit (IIA) standards. Importantly, quality goes beyond methodology and compliance and encompasses WHAT the internal audit service does and HOW it does it. Key considerations on WHAT include whether the plan provides assurance over the key risks and whether individual reviews have considered and addressed the right systems, processes and controls. Key elements of HOW include working in collaboration with management whilst maintaining independence, being agile and flexible to business needs, providing insight to management, responding positively to feedback from the business, role modeling the Capita Values and contributing to the internal audit team a positive way. PERSONAL SKILLS AND KEY COMPETENCIES Senior Auditors will be required to demonstrate: • Strong interpersonal skills, building relationships across the organisation; • Strong business and commercial understanding which facilitates credibility and confidence when interacting with the business; • Strong communication skills and ability to influence outcomes; • The ability to work and communicate at an operational level, but an awareness, instinct and ability to press for detail, and understand issues at an appropriate level of depth, and identify root causes; • Behavior that role models the Capita Values; • The ability and willingness to develop their skills and provide coaching and support to audit staff; and • The ability to contribute to the development of a strong and a highly capable internal audit team that is seen as highly competent across the organization. SKILLS AND ATTRIBUTES ESSENTIAL • Recognized professional or audit qualification e.g. ACA, ACCA or CIIA equivalents; • At least 3 years of experience (including at least 2 post qualification) in a professional services or internal audit role; • Experience in successful delivery of audit work; • Strong communication skills; • Strong business and commercial understanding; • Proven ability to build relationships as part of audit assignments; and • A commitment to ongoing personal and professional development. DESIRABLE • Experience working with customer focused service organizations in an internal audit or equivalent role; and/or • Knowledge of, and experience with, financial services organizations; and/or • Experience working with data analytics tools as part of audit assignments. LOCATION AND TRAVEL The role is home based. Travel will be required within the UK to other Capita sites with limited requirements for international travel. Interested candidates can share their resume to [email protected] along with the below details: Current CTC Expected CTC Ready to relocate : Y/NJob tags
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