Tech Mahindra
Location
Bangalore | India
Job description
Dear Candidate,
Please go through Below JD and Details and Apply :) Experience: - 7and Above Location: - Bangalore Skills: - ServiceNow's CMDB/ITAM + ITOM modules & SAMPro/HAMPro tool knowledge Job description: - · We are seeking a highly skilled and experienced Senior ServiceNow SAM Pro Implementation Specialist to join our team · As a Senior ServiceNow SAM Pro Implementation Specialist, you will play a crucial role in the successful implementation of ServiceNow SAM Pro from scratch · Your responsibilities will include publisher-specific packs, plugin installation, SaaS integrations, and entitlement uploads for in-scope software publishers · You will also be responsible for reconciling deployment details flowing in from various integrations Roles and Responsibilities: · Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration. · Customize and configure ServiceNow SAM Pro to meet specific organizational needs. · Work closely with stakeholders to gather requirements and translate them into technical solutions. · Develop and implement publisher-specific packs and plugins as needed for software management. · Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro. · Manage and oversee the entitlement upload process for in-scope software publishers. · Perform regular reconciliation of deployment details received from integration sources. · Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations. · Create and maintain documentation, including technical specifications and user guides. · Provide training and support to end-users and ensure effective adoption of ServiceNow SAM Pro. · Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process. · Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of software asset management processes. Required Skills ServiceNow, SAMPro, Implementation and development Regards, Samiksha ModakJob tags
Salary
