Moove
Location
Pune | India
Job description
About Moove
Moove is on a mission to make the world more productive and successful by redefining
access to auto finance and vehicle ownership. Our starting point is a technology-enabled
lending model to radically transform the availability of auto finance and vehicles for
on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for
entrepreneurs in the mobility sector.
About the Role
City Fleet Manager, who will be charged with monitoring, supporting, and resolving
drivers issues within our Operations team and be a representative and ambassador for the
team across the company as well as to external stakeholders.
What you’ll be doing
● Managing the strategy for and execution of driver lifecycle events from sourcing to
offboarding
● Building and managing a team to build processes for and manage driver lifecycle
and performance
● Handling escalations and managing conflict resolutions with our customers
● Planning, processing, and executing approved vehicle purchases through our
partner OEMs.
● Ensuring fleet operations are in compliance with local and state rules and
regulations.
● Finding ways to cut costs and maximise profits.
● Supporting operational driver safety and compliance
● Contributing to the budgeting process from a Fleet Operations perspective.
● Liaising with peers within the region & company to share knowledge and optimise
operations.
● Monitoring driver behaviour and ensuring a high level of customer service.
● Analysing data to increase business operational efficiency.
● Lead deployment and quality of supply chain (i.e. Moove Driver-partners)
● Collaborate with marketing teams to initiate creative local strategies and user
growth campaigns
● Recommend improvements to the product models to ensure that products are
affordable and attractive to our driver partners
● Focus the team on ensuring DPs hit their KPIs
● Set team KPIs
What you will need for this position
● Preferred degree in Logistics or Mechanical Engineering or Management or on the
job experience.
● Ideally 2+ years of similar experience in logistics or supply functions in startups
● Candidates must have excellent communication skills
● Candidates must have strong negotiation skills
● Outstanding organizational skills.
● Analytical mindset and good problem-solving skills.
● Candidates will be subject to analytical test prior to interviews
● Candidates must be tech-savvy and datacentric.
● Growth mindset to scale up products and new geographies
Key Metrics
● Weekly P&L output - Actuals vs Targets
● Weekly Fleet Utilisation % of the fleet - Actuals vs Targets
● Driver Full Deposits in hand where relevant by market
● NPA %
● Monthly Recovery % against fleet size
● Cash Collection % against receivables
● City Driver Partner satisfaction score
● Fleet Safety - Telematics & Cameras
● Overall Fleet Growth
● Driver conversion vs vehicle ramp up targets
About the team
Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh
often, and are looking for like-minded people to join us in our mission to disrupt vehicle
ownership and make cities better.
Moove is strongly committed to diversity within its community.
The Company’s approved Employment Equity Plan and Targets will be considered as part
of the recruitment process. As an Equal Opportunities employer, we welcome people from
all backgrounds who seek the opportunity to help build a future where everyone and
everything can move independently.
Pre-hiring Notice: Moove relies on the accuracy of the information contained in
employment applications, as well as the accuracy of other data presented throughout the
hiring process and during employment. Any misrepresentations, falsifications, or material
omissions in any information or data provided by an applicant may result in the applicant
being excluded from further consideration for employment or if an individual has already
been hired, termination of employment.
EEO Statement: Moove is an equal opportunity employer and does not discriminate on
the basis of gender, race, sexual orientation, marital status, religion, political affiliation or
any other protected characteristic.
Moove’s Vision: Moove is a mobility asset finance company and is Uber's preferred fleet
partner. Our Vision is to democratise vehicle ownership and empower mobility
entrepreneurs worldwide.
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