Quality Assurance Engineer
Location
Work from home | India
Job description
- We are currently seeking a versatile and detail-oriented Quality Assurance Engineer that will be responsible for creating and executing end-to-end test cases for new and existing features for our educator facing products in an agile/scrum and kanban environment
- This person will collaborate with engineers, product managers and stakeholders around new features, enhancements, code changes and their impact on stability, reliability, and customer satisfaction
- This candidate will be able to create test cases from requirement documents, user stories, and customer scenarios and present them to the team for review
- This position requires the ability to track progress across different releases and environments via JIRA and communicate issues and status out to the team
- This candidate will be working with other QA resources and automation engineers in a continuous QA process and take ownership of the products quality and stability for each release
This position is for someone willing to ask Why and How from a customer and quality standpoint.
- Why are implementing this feature
- How is this helping the end user or internal teams
- How does this work end to end
Job Responsibilities:
- Create, Execute, and maintain test cases for new feature, regression, and smoke test cycles
- Test the product from a customer perspective
- Transform customer scenarios that replicate real-world product usage into test cases
- Perform root cause analysis and implement corrective action processes
- Work in a team-oriented environment with other QA engineers, developers, customer support, educational curriculum, creative, and research experts
- Use JIRA for all ticket types and track progress
- Prioritize multiple, simultaneous assignments from within and outside of the QA group, including off-shore QA team members
- Ability to understand and troubleshoot API json requests and responses
- Ability to query databases to verify and validate product data
- Understanding of browser debugging and console tools
Job Requirements:
- BS in Computer Science or related field experience
- 2+ years of software quality assurance experience
- 1+ years of Database experience (SQL Server, MySQL)
- Experience with test management systems, specifically Zephyr
- Experience with JIRA to create and track issues within multiple products
- Self-motivated and takes pride in their work, strong follow-up skills
- Passion for finding inefficiencies and the desire to constantly improve
- Excellent English oral and written communication skills
Job tags
Salary