Senior Business Analyst

Location

Pune | India

Job description

Job Title: Senior Business Analyst Location: Pune

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

About Us

Data & Analytics Solutions (DAS) - is the databases and shared services division of Springer Nature used by researchers, scientists, and students around the globe. The global community spans Beijing, Berlin, Dordrecht, Heidelberg, Lisbon, London, Madrid, New York, Pune and more. We work in collaborative, multi-disciplinary delivery teams, developing digital products and services that aim to exceed user expectations and anticipate their needs.

About The Job

As part of the Data Solutions team within the Data & Analytics Solutions (DAS) division at Springer Nature, where you, as a Senior Business Analyst, will be instrumental in pushing the boundaries of our text and data mining initiatives. This role is at the heart of our mission to enhance customer experiences and service offerings through the innovative use of existing APIs and the exploration of new data solutions.

We are on the lookout for a visionary Business Analyst who is ready to spearhead the development of ground-breaking data products and APIs. This is an unparalleled opportunity to blend your deep technical knowledge with strategic business insight, setting new industry standards for data solutions. If innovation drives you, and you're passionate about crafting the future of digital data while thriving on overcoming challenges, this is your chance to make a significant impact.

Educational Qualification:

A degree in B.Sc., BCA, BCS, B.E., B.Tech, M.Tech, MCA, M.Sc, or a related field in Science/Engineering, or equivalent experience.

Key Responsibilities:

• Conduct in-depth analysis to support and enhance text and data mining initiatives.
• Work with technical teams to understand and improve API capabilities.
• Explore and evaluate new solutions for data processing and analysis.
• Work with our product team to translate business needs into technical requirements, user stories, and system specifications for software engineering teams.
• Collaborate with engineers, QA testers, and product managers and designers to ensure successful delivery of solutions on time and within scope.
• Lead the integration of business intelligence tools and machine learning models to enhance data analytics capabilities.

Preferred Skills:

The ideal candidate for the Senior Business Analyst role will demonstrate a blend of technical expertise and business acumen, particularly in the realms of data architecture and API development. This role requires a proactive approach to understanding and improving data-driven processes and solutions.

• Data Analysis and Architecture: Ability to analyze and interpret complex data structures. Knowledge of data architecture principles for API optimization.
• API Development and Design: Experience in API development and design, with a focus on scalability, efficiency, and user-friendliness. Proficient in formulating API requirements and specifications.
• Technical Documentation: Skilled in creating clear, detailed API documentation, including specifications and data models.
• Business Process Acumen: Strong understanding of business processes and their integration with technology solutions.
• Stakeholder Collaboration: Excellent communication skills, with experience in working effectively with both technical teams and business stakeholders.
• Agile Methodology: Familiarity with Agile development practices, and experience in iterative development environments.

What you will be doing

Within 3 Months, you will:

• Learn about the Springer Nature group, our DAS group and the various domains.
• Have developed relationships with team members and core stakeholders.
• Be familiar with the technology stack and data landscape Can co-plan, organise and lead group sessions that generate ideas and resolve problems.
• Can unearth the root cause(s) of pain points and validate business opportunities and problems.

By 3-6 months, you will:

• Have a clear understanding of the team's priorities and be able to communicate this to stakeholders.
• Build relationships with key providers and dependent teams.
• Be able to monitor, track and communicate progress, risks and issues to stakeholders. Be able to prioritize competing demands and obtain buy-in from stakeholders.
• Map, analyze and validate information flows and user journeys to and from the product/service digital estate.
• Gauge the complexity or scope of a piece of work, collaboratively breaking it into smaller pieces as appropriate.
• Set context with your team to ensure any solutions co-defined provide business value whilst solving customer problems.

By 6-12 months, you will:

• Co-define the complexity or scope of a piece of work, breaking it into smaller pieces when appropriate.
• Ensure scoped work aligns with programme and company vision Contribute to the design of the system architecture.
• Understand our customers' needs, both internal and external, and how your work affects their experience.
• Actively work alongside your team to define the vision and strategy of your product or service in terms of business and customer outcomes.
• Define KPIs to measure product/service performance in terms of business and customer outcomes.
• Have a thorough understanding of the potential opportunities and limitations of your product/service offering.
• Install a data-driven approach to current and future product/service development. Day to day responsibilities

As part of an Agile product team, day-to-day, you will:

• Engage in and/or facilitate ceremonies such as our daily stand-ups, planning, prioritization and steering sessions, story kick-offs, collaborative analysis, and design workshops, showcases to internal customers and regular retrospectives.
• Work with our many and varied stakeholders to understand, analyse, and scope new work.
• Support your team members in problem-solving activities to remove blockers and complete agreed-upon work.

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