Location
Noida | India
Job description
Location: Greater Noida
Exp: 3.5 - 6 yrs
*Immediate Joiner Preferred*
Job Description
- Excellent Communication skills.
- Handle inbound/outbound calls.
- Provide Level 1/2 support to the client.
- Identify issues and escalate issues when necessary.
- Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
- Escalate user issues to appropriate resources when necessary.
- Perform software, hardware, and basic network troubleshooting.
- Clearly document user issues and troubleshooting steps.
- Maintain technical documentation.
Interested candidates can send their resumes at [HIDDEN TEXT] for immediate consideration along with below details:
Exp-
Notice Period-
CTC-
ECTC-
Current Location-
Open for Greater Noida-
Job tags
Salary
