Relationship Manager For Standard Chartered Bank

Location

Mumbai | India

Job description

JOB SUMMARY

• To achieve agreed individual financial and nonfinancial targets by acquiring growing and retaining profitable Retail Banking customers within acceptable risk parameters.
• Contribute toward achieving team s overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other RMs team leaders segment heads as well as colleagues in CDD teams and partners in risk compliance other support functions and product

RESPONSIBILITIES

• To achieve agreed individual financial and nonfinancial targets by acquiring growing and retaining profitable Retail Banking customers within acceptable risk parameters.
• Contribute toward achieving team s overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other RMs team leaders segment heads as well as colleagues in CDD teams and partners in risk compliance other support functions and product

Strategy

• To achieve agreed individual financial and nonfinancial targets by acquiring growing and retaining profitable Retail Banking customers within acceptable risk parameters.
• Contribute toward achieving team s overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other RMs team leaders segment heads as well as colleagues in CDD teams and partners in risk compliance other support functions and product

Business

• Effectively generating new business identify prospects and convert in line with the Bank s appetite
• Strategically formulating account plan provide client s needsbased solutions structure appropriate credit facility and execute various banking transactions
• Proactively building trusted client relationships maintain a portfolio of active and growing customers

Processes

• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and wellcontrolled manner and on an endtoend basis incorporating infrastructure requirements and ensuring that they are fitforgrowth.
• Conduct regular and timely customer due diligence (CDD) reviews
• Ensure CDD profiles are error free for timely sign off
• Follow and comply with AML CDD policies and procedures where applicable
• Identify KYC issues provide solution or escalate to line manager if necessary
• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
• Timely handling of customer issues complaints and product enquiries in accordance with established procedures

People & Talent

• Embed the Group s values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies processes and regulations among employees form part of the culture

Risk Management

• Abide by appropriate frameworks to guarantee that business is carried out within the Group s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
• Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions AntiMoney Laundering (AML) and Environmental and Social Risk Management (ESRM).
• Abide by the Group s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics and compliance with relevant policies processes and regulations among employees.
• Ensure that Risk Management matters that are brought to the job holder s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Do what is right in order to avoid reputational risks and operational losses

Governance

• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies procedures standards and codes including those governing all Risk types Compliance Operational Risk Technology and Operations Finance and Reputation
• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
• AntiMoney Laundering (AML) and all applicable money laundering prevention procedures
• Client Due Diligence & Related Periodic Reviews
• Client Suitability Standards
• Treating Customers Fairly
• Approval & review of Credit Applications
• Maintain Documentary standards
• Data Confidentiality
• CrossBorder Policy
• Sanctions
• Environmental and Social Risk Management (ESRM)
• AntiBribery and (ABC)
• Embed the Group s values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies processes and regulations among employees form part of the culture
• Engage with all audit report findings and ensure feedback is acted upon

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank. This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank s Conduct Principles
• Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters.

QUALIFICATIONS

• University Graduate
• Minimum 4 years of relevant experience in serving business/commercial/corporate clients. Experience in servicing international businesses under the crossborder context is a plus
• Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations
• Sound product knowledge on trade cash lending and FX and strong understanding of local industries supply/value chains and market environment
• Knowledge of operational procedures documentation requirements banking practices and regulations related to retail banking
• Firm in all business guidelines and compliance issues
• Sound knowledge of financial markets and investment products
• Outstanding communication and presentation skills

Role Specific Technical Competencies

• Communication
• Sales & networking

Must Have Qualifications

TASC Relationship manager Mumbai

• No Government or institutional
• Portfolio handled should be more than 55 crores.

banking,relationship-building,communication

Job tags

Salary