Sales targets - Responsible for Sales Target of PGHV Service portfolio which includes selling spares, Retrofit, Bay expansions, Replacement, Trainings, Services for Installation & Commissioning, etc. Defines and proposes sales targets and growth margins for the territory/geographies and ensures their achievement with a structured follow up process
Pro-Active IB connect for Service opportunities and sustained business growth. Also look for bundling of services to ensure service volume.
Volume and profit Sells services to customers, focusing on volume, mix and profitability targets for PGHV Service. Enhance service portfolio and sell digital service offerings.
Creates added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g., frame agreements). Communicates details in accordance with PGHV offering and strategy.
Marketing Coordinates the use of internal or external resources (e.g., technical, advertising, and marketing) in order to provide value added services to accounts.
Market activity Monitors competitors' activity with each account and ensures that appropriate response strategies are formulated and implemented.
Service Account strategies Participates in the development of Service Sales strategies for accounts by providing the customer's current business and long-term plans .
Customer relations Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates, and conducts customer .
Customer knowledge Develops, maintains, and shares detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition. Customer on time issue resolution and thereby improving customer satisfaction & loyalty. Responsible for on time payment collection from customers as per agreed payment terms.
Background
For this role we are looking for someone with a university degree in electrical engineering combined with a minimum of5years' experienceinselling HV Switchgears, preferably service sales background.
To be successful in this role you are flexible with good communication skills and hold a strong customer focus. Preferably, you have a proven track record of managing and facilitating change.
The rolerequirefluent English and local language in speaking and writing.
