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Associate- Customer Service


Blenheim Chalcot India


Location

Mumbai | India


Job description

About Blenheim Chalcot

Associate, Customer Experience - Admin

Blenheim Chalcot is the UK's leading digital venture builder. We invest more than just funds, we invest our knowledge and experience, our ideas and infrastructure. Our ventures are at the forefront of a multitude of industries being disrupted digitally, including FinTech, EdTech, GovTech, Media, Sport, Charity and more. Ventures we have built range from ClearScore to Agilisys and even the Rajasthan Royals IPL cricket team. All our 20+ portfolio companies have been incubated and launched by us and now have total sales of over £0.5bn and more than 3,000 employees. Our assets under management stand at greater than £1.5bn.

Responsibilities:

This is a full time, permanent position responsible for the administrative processes that lead to apprentices undertaking seamless end point assessments.

The ideal candidate will be an experienced administration professional, with outstanding attention to detail and the ability to hit testing targets relating to data processing.

Qualifications:

Demonstrable experience in data processing or administration in a fast-paced environment

  • Experience of working with different software applications and databases
  • Experience of rapid problem solving and handling sensitive and confidential information
  • Experience of working with Microsoft Suite

Must Haves

  • Exceptional attention to detail and organizational skills.
  • Excellent communication skills to collaborate effectively with internal stakeholders.
  • Analytical mindset with the ability to resolve low level issues and understand when to escalate risk.

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted, but greatly valued, where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and a sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organization and helps us thrive.


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