Location
Bangalore | India
Job description
Grow your career with a growing organization
Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.
Reporting to the Administration Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, DPSP, and various non-registered products. You will work closely with a Group Retirement Services Customer Service Specialist to assist them in their day-to-day caseload administration. You must become familiar with the Group Pension Administration System (GPAS) and various GRS processes.
What you will do
- Processing of cash withdrawals
- Handling member and member plan maintenance on GPAS
- Handling basic related inquiries
What you will bring
- Has a Customer Service focus with a positive can do attitude
- Requires strong communication skills - both written and verbal
- Is organized and able to work in a dynamic and changing environment
- Is self-motivated with an ability to effectively multi-task and be comfortable with tight deadlines; results oriented
- Instills quality in day-to-day activities/processes
- Requires strong interpersonal skills - team player a must
- Is fluent in Microsoft Office tools including Word, Excel and Outlook
- Knowledge of rules and regulations as they relate to GRS products would be an asset
- Knowledge of investment/retirement arrangements and/or business processes within GRS would be an asset
This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
COVID COVID vaccinations are required for all individuals working in any Empower office location or who participate in in-person meetings and/or business activities, subject to state and local laws. Most Empower positions may require on-site presence on an occasional or regular basis and associates will need to provide proof of COVID vaccination, subject to state and local laws. Associates unable to comply with the COVID vaccination requirement due to medical reasons may request an accommodation.
Job tags
Salary
