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Process Specialist


Infosys BPM


Location

Bangalore | India


Job description

Responsibilities

Supports the resolution of L3 tickets alongside Assistant Product Managers
. Supports enhancement request, business operational request, and service request fulfillment
. Manage Quality Planning and Control (QC/QA)
. Supports development of requirements and validation of designed enhancements.
. Analyzes and deciphers diverse requirements from multiple countries.
. Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments.
. Coordinates work effort between products and modules.

Additional Responsibilities:

. Technical/functional knowledge on SAP HCM, HR Mini Master and Success Factors
. SAP standard IDOC program and processing knowledge
. SAP HR integration to CRM, SRM, C4C and AP required.
. Knowledge in GRC security set up and process.
. Knowledge about background job scheduling/processing
. ABAP skills would be beneficial.
. Experience in SAP HR functional expertise in configuration and set up
. SAP integration with Controlling and cost center creation knowledge
. Experience in SAP HR org structure
. Experience in HR Mini Master set up
. Experience in SAP HR reporting
. Good understanding of creating and processing of background jobs
. Good presentation and demonstration skills
. Good communication and client facing skills

Preferred Skills:

Technology- SAP Functional- SAP HCM,Technology- HCM Others- SuccessFactors,Finance & Accounts- Finance & Accounts


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