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Location

Bangalore | India

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Job description

The Store Supervisor is responsible for overseeing the operations of a retail store, ensuring efficient and effective management of resources, and delivering exceptional customer service. The supervisor is responsible for leading a team of store employees, coordinating daily activities, monitoring inventory, implementing sales strategies, and maintaining a clean and organized store environment.

Duties and Responsibilities:

Team Leadership:

Supervise and provide guidance to store staff, including training, coaching, and performance management.

Delegate tasks and responsibilities to team members, ensuring smooth workflow and efficient store operations.

Foster a positive work environment, encouraging teamwork and collaboration among staff members.

Sales and Customer Service:

Monitor and analyze sales performance, identifying opportunities for improvement and implementing strategies to increase sales.

Ensure that customers receive excellent service by assisting with inquiries, resolving complaints, and addressing any issues promptly.

Train and motivate staff to deliver exceptional customer service and meet sales targets.

Inventory Management:

Oversee inventory control procedures, including receiving, stocking, and replenishing merchandise.

Conduct regular inventory audits to maintain accurate stock levels and minimize discrepancies.

Coordinate with suppliers and vendors to ensure timely delivery of goods and resolve any supply chain issues.

Store Operations:

Ensure compliance with company policies, procedures, and safety standards.

Monitor and maintain store cleanliness, organization, and visual merchandising standards.

Implement and enforce loss prevention measures to protect store assets and minimize theft.

Reporting and Administration:

Prepare and submit sales reports, inventory reports, and other relevant documentation to management.

Assist with budgeting, forecasting, and cost control measures.

Maintain records of employee attendance, schedules, and performance evaluations.

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Salary