Account Receivable Assistant
Location
Secunderabad | India
Job description
As an Accounts Receivable Assistant, you will be responsible for:
- Developing and maintaining collaborative working relationships with customer, sales and management.
- Monitoring customer accounts to minimize or rectify non-payments, delayed payments, and other irregularities.
- Providing excellent customer service while proactively researching and resolving any billing issues.
- Proactively pursuing delinquent customer accounts
- Processing payments, refunds, and adjustments to customer accounts
- Maintaining and reconciling accounts receivable ledger.
- Reporting on overdue and delinquent accounts on a timely basis in line with agreed benchmarks
- Assisting in ad-hoc customer billing for rebillables
- Other ad-hoc tasks as required by the Accounts Receivable team.
Processes & Procedures
- Liaise and resolve questions from internal and external stakeholders maintaining strong effective relationships.
- Act in accordance with internal procedures.
- Produce own correspondence, emails and field enquiries.
- Deal with email and phone questions in a timely, accurate and courteous and professional manner
Knowledge, Skills, Qualifications & Experience Required:
- Knowledge of accounts receivable and how a Finance department operates.
- Knowledge of Sage Intacct accounting package would be an asset but ability to learn an accounting package would be required.
- Good knowledge of Microsoft Office products, in particular Excel.
- Strong organizational skills with ability to multi-task and have attention to detail.
- Plans and prioritizes work effectively, with a proactive approach to issue resolution.
- Ability to work on own initiative and as part of a team, in accordance with accounting principles, regulations and internal procedures.
- Motivated with a can-do attitude.
Job tags
Salary