Schbang
Location
Mumbai | India
Job description
Responsibilities: Build and maintain strong, long-lasting client relationships. Own your portfolio of brands/clients and drive customer success Ability to consistently meet or exceed revenue goals or targets alongside setting up a list of KPIs to track for each client Time to time recommend, design and implement new projects to improve clients digital footprint Solid knowledge of new industry as well as digital technology trends Ability to make decisions based on clear priorities and driving value through innovation with better and different ways of working Effectively navigate through ambiguity and complexities related to client management and build a strong, long-lasting customer relationship Ability to partner collaboratively with other functional areas within the company, maintaining updated knowledge of company products and services and upselling them time to time Passion for technology as an enabler for customer and company growth Effectively lead and motivate the internal Web, SEO, Content and G&A teams as well as managers to deliver the best quality of work and #CreateASchbang Strong troubleshooting and problem solving skills with a 'can do' attitude while collaborating with internal departments to facilitate client need fulfilment
Skills required: Excellent written and verbal communication skills Talented in storytelling and delivering engaging presentations Excellent interpersonal and relationship-building skills Analytical mind and problem-solving attitude. Polished business communication with effective time management skills Proficiency in fundamental MS Office software At least 2 years of experience using any 2 CMSes and at least 1 ecommerce platform (eg: Shopify, Magento) Great team skills with the ability to collaborate with senior leadership Ability to multi-task and work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams. Knowledge and understanding about the technical implementations and API documentations Google Analytics Power UserJob tags
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