Muthoot Finance Ltd is looking for Cluster Business Manager to join our dynamic team and embark on a rewarding career journey
you will be responsible for overseeing the operations, performance, and strategic development of multiple business units or branches within a designated geographic area
Your role involves driving revenue growth, managing teams, and ensuring overall business success
Key Responsibilities:
Strategic Planning:Develop and implement strategic plans for the assigned cluster, aligned with organizational objectives
Identify market trends, opportunities, and potential challenges to inform strategic decision-making
Business Development:Drive revenue growth by identifying and pursuing new business opportunities within the cluster
Collaborate with sales teams to achieve sales targets and expand the customer base
Operational Oversight:Oversee the day-to-day operations of multiple branches or business units within the cluster
Monitor key performance indicators (KPIs) and implement measures to improve efficiency and productivity
Team Leadership:Lead and manage teams across different locations, providing guidance, support, and coaching
Foster a collaborative and high-performance culture within the cluster
Customer Satisfaction:Ensure a high level of customer satisfaction across all branches in the cluster
Address customer concerns and feedback, working to enhance the overall customer experience
Financial Management:Manage the financial performance of the cluster, including budgeting, forecasting, and financial analysis
Implement cost control measures to maximize profitability
Cross-Functional Collaboration:Collaborate with other departments, including marketing, finance, and operations, to ensure alignment and synergy
Facilitate effective communication and cooperation across different business functions
Market Analysis:Conduct market analysis within the cluster to stay informed about industry trends and competitive landscapes
Use insights to adjust strategies and maintain a competitive edge
