Location
Secunderabad | India
Job description
Company Description
Genesis Poweronics is a dynamic and fast-growing company that specializes in providing high-quality generators to various industries. Our brand is well-established in the market for its exceptional quality, affordable pricing, and excellent service support. Our clients include Real Estate, infrastructure companies, IT companies, Corporate companies, Hotels, Malls, Petrol Bunks, amongst many others. As a company, we strive to achieve our goal of becoming the market leader in the field by implementing proactive measures and providing exceptional products and services to our clients.
Role Description
This is a full-time on-site role for a Senior Services Manager located in Hyderabad. The Senior Services Manager will be responsible for ensuring effective and efficient customer service delivery. They will oversee the day-to-day operations of the department and manage a team of service technicians. The Senior Services Manager will also be responsible for implementing service policies and procedures and ensuring compliance with all relevant regulations and guidelines.
Qualifications
- Strong leadership and management skills
- Excellent customer service and communication skills
- Ability to manage a team of service technicians
- Knowledge of industry regulations and guidelines
- Experience in implementing service policies and procedures
- Bachelor's degree in Engineering or equivalent
- Experience in the generator industry is a plus
- Proficient in Microsoft Office Suite
Job tags
Salary