ISS Facility Services India Private Limited
Location
Mumbai | India
Job description
About ISS India The ISS Group was founded in Copenhagen, Denmark in 1901 and has grown to become one of the world's leading Facility Services companies. ISS offers a wide range of professional services. With presence in over 30 plus countries across Europe, Asia, North America, Latin America and Pacific, and with over 370,000 employees, ISS, today, is the world’s fourth largest private employer serving thousands of both public and private sector customers. At ISS we provide our clients with customized service solutions that fit their unique needs. The only way to ensure we can deliver this solution is by utilizing the skills and talents of our most important resource, our people. We believe that combining training and HR processes that empower employees, our unique self-delivery model and our expertise and best-practices form the best foundation to give our employees a sense of purpose and personal accountability. ISS is committed as a signatory and supporter of the United Nations Global Compact (UNGC) since its inception in 1999. ISS India has been operating since 2005 and has grown to over 40,000 plus employees. With over 1,000+ clients, managing 180 million square feet of blue chip facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities, we have a presence in 150+ cities across 21 States. ISS India is today a significant player in the Facility Management & Professional Services industry in India.
About the role Lead and execute the strategies for Employee and Leadership Development, Talent Development and Capability Building Programs, Employer branding along with D&I. Responsibilities Create, lead and direct all aspects of the Learning and Organization Development Design & plan annual budget for respective functions Implement the actionable based on the inputs from the Talent Investment Grid and plan development activities for all place makers Drive the completion of Mid-term and Year end appraisals Prepare and implement learning strategies, programs and conduct Training Deliveries Drive the completion of Mid-term and Year end appraisals Implement the new Onboarding plan for all the new joinees Conduct Learning & Development programs for all AGM and above Drive the Global Management Trainee program in ISS Design, drive and continuously improve new hire orientation programs across business unit to ensure superior and seamless joining experience for employees Manage formal and informal communication of various L&OD intervention Manage “Employer Branding” end to end for various Award nominations Create / Design content for Leaning & Development programs Plan and execute Townhalls end to end Work with external content providers, LMS providers to onboard, manage and troubleshoot services to support our Niche initiatives. Work with the internal platforms team to represent needs of L&D function vis-a-vis platforms needed to support L&D needs Monitor and establish metrics to ensure L&D efforts and results are efficiently and effectively meeting the business needs of the organization. Ensure achievement of promised effectiveness measures, business impact and employee experience of learning programs Lead, design, coordinate, and execute training activities, providing a systematic approach to functional training and process improvement that produce a high performing workforce and supports the Organizations service and solution strategy Desired Qualification · Education Qualification Any Graduates, MBA in HR preferred, relevant Certifications will be added advantage · Experience Minimum 6 plus years of relevant experience, Matrix MNC organisation experience will be preferred · Strong fundamental understanding of L&D frameworks, principles, Knowledge of psychometric tools · End-to-end diagnostics of business-needs linked capability building interventions · Program Management of learning journeys · Knowledge of various L&OD delivery channels across digital and face to face mediums (i.e. digital modules, scenario based learning, gamification, class room training, coaching etc.) · Know-how of industry best practices for all the functions Competencies Required: · Ability to solve problems through understanding of business priorities being able to link them to the design of the initiative · Influencing – Ability to work with a diverse team across zones and drive change through processes, capability building and communication · Able to work with multiple data inputs collectively and create point of view supported by facts in order to influence stakeholders · Strong communication, interpersonal skills – ability to drive consensus in decision making · Attention to detail · Sharp analytical capabilities, around – data interpretation, analysing situations and driving actions most suited to achieve high impact outcomes · Strong presentation skills · Excellent communication skillsJob tags
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