logo

JobNob

Your Career. Our Passion.

Toll Incharge - 10313


GMR Group


Location

Vijayawada | India


Job description

JOB PURPOSE

Monitoring, alerting, escalation, follow up of the major and critical issues related to Highway assets

ORGANISATION CHART

Key Responsibilities

Key Actions

Measure

Operations & Maintenance

  • Monitor and Escalation on occurrence of incidents to PM & HO levels to provide actual live data for taking appropriate decision during criticality such as
  • traffic blockade,
  • Agitations etc.
  • Rate revision
  • Festive day traffics
  • Rallies
  • Monitor and coordinating with stake holders
  • MPLS link down,
  • Equipment faults.
  • Traffic monitoring and providing hourly trends reports to the respective functionality heads on special events such as
  • Pongal traffic
  • Dushera
  • Deepavali

To improve productivity losses and/or major interruption to service

Operations & Maintenance

  • Tracking of project vehicle movements
  • a) Control over speeding and unwanted usages by getting VTS alerts.
  • To ensure project vehicle is moving within the project stretch
  • Monthly VTS Report submission to HO& site team for submitting NHAI time line adherence.

Improve the operational efficiency.

Key Accountabilities

Operations & Maintenance

  • Traffic counting by using PTZ camera's as and when required by the traffic team.
  • Data Review - Review the transactions to ensure vigilant attitude among TCs at all toll plazas
  • Review the exempt transactions
  • Accuracy of vehicle classification
  • Over weight transactions
  • Audit reviews of plaza manager
  • suspected transactions as and when required

To reduce exemption and violations

  • Establish Audio and Video conferences for HO & Site team
  • Broadcasting SMS alerts from Control Centre to
  • ETag holders for timely recharging their tags to avail hassle free drive in our plazas.
  • SMS on occurrence of major issues to all plazas operations team and HO teams to ensure timely alerts to all key officials and staffs

Vendor Management

Team Management

Coordinating & follow up with service providers for active services

  • MPLS vendor
  • Vehicle Tracking System provider
  • TMS &HTMS service providers.
  • Video Conference
  • IT services & FMS team.

EXTERNAL INTERACTIONS

INTERNAL INTERACTIONS

FINANCIAL DIMENSIONS

Other Dimensions

EDUCATION QUALIFICATIONS

Relevant Experience

COMPETENCIES

  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence


Job tags



Salary

All rights reserved