Product Support

Location

Navi Mumbai | India

Job description

We are looking for technically skilled candidates with good interpersonal skills for the Technical Support position. Candidate would be responsible for troubleshooting technical issues, providing resolution, and support the roll-out of new applications, among other duties.

Moreover, Candidate would need to interact with client directly, requiring good written and verbal communication.

Responsibilities:

• Implementation & deployment of Code on Web servers like JBOSS, Tomcat etc.
• Carrying out System Integrated Testing after implementation of new code
• Monitoring Production system, checking CPU utilization, memory utilization etc
• Monitoring transactions & checking dispute transactions
• Generating reports as per requirement
• Identifying production issues
• Co-ordinating with development team for Production issues & new requirements

Job tags

Salary

Rs 3 - 4 lakhs p.a.