Michael Page
Location
Nagpur | India
Job description
Account Management
. Gathers information from the customer to understand their needs and detailed requirements.
. Oversees monitoring of relationships including lessons learned and appropriate feedback (close the loop).
. Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.
. Educates and develops rapport with internal and external customers, promoting partnerships, seeking feedback and proactively addressing customer needs and requests.
. Expands customer buying centers and use cases, while leading the customer account planning cycle and ensuring that all customer needs and expectations are met.
. Develops communication and training programs to inform sales and marketing teams of new product launches and changes in organizational strategy.
. Develops processes and procedures to optimize account management efforts and ensure sales goals are achieved.
Opportunity Management
. Develops sales action plans for targeting leads, converting them into sales.
. Manages own territory by allocating time and resources.
. Develops and maintains mid-term territory plans.
. Gathers and disseminates competitor market intelligence.
. Maintains and updates customer target list.
. Participates in strategic lead generation and development of target markets.
. Identifies new, profitable business potential in specific markets.
. Monitors partnership arrangements to ensure that the objectives of the partnership remain on target.
. Influences various partnerships to meet multiple goals.
. Analyzes complex information, identifies patterns and implications understands that the root cause of an issue may initially appear to be unrelated to the issue.
Product, Service & Industry Knowledge
. Pitches own organization against competition in generic terms.
. Identifies related industries that may have an impact on own industry
. Matches product knowledge to the implicit needs of the customer.
. Troubleshoots product related problems.
Negotiating
. Reaches mutually acceptable solutions in straightforward, formal negotiations with internal or external stakeholders (e.g., negotiates with external contractors on straightforward service delivery negotiates with other departments on cost sharing).
. Selects an approach to negotiation based on an understanding of each party's interests and priorities.
Customer Value Management
. Develops and executes channel and customer promotions/programs that leverage national brand ideas/thinking and consumer insights to drive increased consumer preference and customer activity.
. Works with sales strategy and planning partners to ensure forecast accuracy, maximization of opportunities and development of plans to deliver against organization's objectives.
. Identifies business opportunities based on knowledge of clients, markets, products and services.
. Coordinates planning activities with other functions and stakeholders within the organization
To work with one of the leading MNC in the auto space and with a young management in place.
Job tags
Salary
