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Location

Bangalore | India

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Job description

Global Telecom Admin

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Global Telecom Admin

At HPE Global IT we provide consulting, financial, educational, and operational services to support our customers digital transformation. Create history in an ever-evolving industry and help our customers create their future too. Join us, and make your mark.

What you'll do:

Responsibilities

• Manage telecom expense and contract management practices for telco based voice, data, and cellular services as well as telecom lifecycle vendor management
• Responsible for managing complex billing, multi million dollars budget management, Internal customer management.
• Responsible for wireless, data, and voice optimizations, vendor contract analysis, benchmarks wireless rates, ensures quality control, and performs periodic inventory management
• Manage and support global billing process from multiple telco vendors
• Measure, monitor and analyse telco carriers performance against established Service Level Agreements and Key Performance Indicators
• Manage and monitor TEM vendor performance to defined SLA's
• Manage and maintain accurate records of mobility, data and voices, services inventory, accounts, and invoices
• Analyse telecom invoices for audits, disputes, adjustments, approvals, payments and disputes.
• Perform telecom vendor invoice review to ensure adherence to Contract or Statement of Work on a monthly or quarterly basis as indicated
• Interface with TEM services provider to align with monthly budget spend, accruals, resolve issues, and manage account activities/performance
• Conducts cost-benefit analysis to consolidate and streamline current and new operations. Identify opportunities to improve operational efficiencies to reduce overall operational cost
• Identify cost savings opportunities through historical spend review and analysing utilization reports
• Manage and track bills to verify data accuracy and integrity to eliminate billing errors.
• Liaison between internal employees, responding to and resolving inquiries concerning service, operations and billing questions
• Works with other internal customers, departments and business units to ensure constant communication on statuses, issues and deadlines
• Manage high-volume transaction environment that requires great attention to detail and superior analytical skills

What you need to bring:

Qualifications

• Expert in financial and budget planning and management.
• Manage Multimillion dollars capex and Opex budget in Global telecom
• Manage 30+ service partners globally.
• Microsoft Office competency and fluency in Excel
• Ability to communicate effectively and deliver in-person and web-meetings to all levels of management and executive staff
• Deep knowledge and understanding of market pricing and benchmarking of global telco services
• Ability to escalate service issues effectively and manage vendors to drive excellency
• Ability to leverage automation tools to bring in efficiency in operations
• Knowledge and experience in financial Analysis and Accounts Payable
• Advanced Excel and/or Tableau skills (large data file manipulation, vlookup, pivot tables, etc)
• Bachelors degree in business, computer science and telecommunication and minimum 7 years prior relevant experience, or An Advanced Degree and minimum 5-6 years experience in telco industry and/or in the Telecom financials Management (TEM)

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Agile Methodology, Bias, Business, Coaching, Creativity, Critical Thinking, Cybersecurity, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Implementation Methodologies, Infrastructure Design, Intellectual Curiosity, Long Term Planning, Managing Ambiguity + 4 more

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow on Instagram to see the latest on people, culture and tech at HPE.

#india #globalIT

Job:

Information Technology

Job Level:

Intermediate

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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