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Location

Hyderabad | India

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Job description

- Provide customer support via phone calls for international customers, in multiple languages.

- Troubleshoot customer queries and requests.

- Manage customer expectations and ensure customer satisfaction.

- Document customer interactions for review and follow-up.

- Utilize computing and technical expertise to respond to customer inquiries.

- Regularly review customer feedback and take measures to improve customer service.

- Inform customers on the steps to follow to exploit services of the company.

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Job tags

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Salary