Amazon Music
Location
India | India
Job description
Amazon is looking for a customer-obsessed program manager with strong analytical skills, a proven track record of delivering results, and project management experience to drive improvements in the Capacity Planning space in Retail Business Services, Selection Acceleration Business Unit.
This position will be responsible for finding data to answer and ways to test key questions to support the direction of the products. The resource will also deep dive into metrics on a weekly basis to understand trends, identify what is causing changes, and suggest changes to help drive improvements in those KPIs. This individual will also manage key projects the team is working on and help guide the team to completion. This position will be critical in ensuring the capacity planning tech team continues to deliver for and innovate on behalf of our customers as the network continues to grow.
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Job tags
Salary