i-Qode Digital Solutions Private Limited
Location
Bangalore | India
Job description
Location: Bangalore
Assignment Title: SAP CRM Solution Consultant Senior Primary Skills Level 1: SAP Primary Skills Level 2: SAP Business suite on prem Additional Skills Level 1: SAP, SAP Solution Architect Assignment Description Experience from 6-12 years in SAP CRM Overall Position Responsibilities
- Follow established customizing guidelines and best practices
- Contribute to a knowledge-sharing attitude within module team globally
- Contribute to module team meetings as decided/required
- Actively collaborate with Solution Expert/Delivery Leader for business requirements and increase of business process knowledge in module team
- Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team
- Build and maintain support for the defined ways of working, as well as cooperation for continuously improving them Overall Technical Qualifications
- CRM QTC process and setup (Quotation to Cash Process)
- CRM Services
- Middleware knowledge & settings
- Initial and Delta download from ECC to CRM (Partners, Product master, Condition records & Transactional data)
- Partner Determination
- Pricing
- CRM Billing
- Action profiles
- Integration between CRM & ECC
- Sound knowledge about ECC SD
- SAP CRM e-Commerce overview
- Product catalogue management (Create/replication)
- Agreement to Order Creation process
- Marketing planning and Campaign management.
- Standard programs knowledge i.e. CRMD* and CRM*
- Good to have knowledge on integration between CRM & APO gATP (Order Fulfillment)
- Good to have knowledge on Logistics integration with CRM Overall Position Competencies
- Able to analyze and solve day to day issues from business with-in agreed SLA.
- Experience in handeling Change requests and problem management
- Ability to scope , prepare FS , script and execute interface tests
- Strong analytical, problem solving, and conceptual skills.
- Good coordination with team members and customers is must
- Excellent communication skills, make presentations, participate and/or drive workshops
- Experience in working with global/international teams will be considered Additional requirement (Is Must)
- Should be flexible to work on CET shift to support
- On-Call for extended hour support
- Available on phone to attend to any major issues
- Support testing and be there for weekend supports if needed for Infra related changes Comments on Experience & Skills S4HANA experience is advantage for the candidate Skills: product catalogue management (create/replication),middleware knowledge & settings,ecc sd,partner determination,pricing,crmd,sap crm,action profiles,sap crm e-commerce overview,ecc,sap,good to have knowledge on integration between crm & apo gatp (order fulfillment),sap solution architect,good to have knowledge on logistics integration with crm,crm services,sap business suite on prem,crm,standard programs knowledge i.e. crmd* and crm*,crm qtc,marketing planning and campaign management.,initial and delta download from ecc to crm (partners, product master, condition records & transactional data),agreement to order creation process,s4hana,integration between crm & ecc,sound knowledge about ecc sd,crm qtc process and setup (quotation to cash process),apo gatp,crm billing
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