PayPal
Location
India | India
Job description
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.
Job Description Summary:
The North America Sales Trainer is responsible for planning, developing, and delivering sales training programs to the sales teams across the region. The role involves identifying training needs, partnering to creating content, and implementing training initiatives to improve the performance and effectiveness of the North America merchant facing teams.Job Description:
North America Sales Trainer
As the North America Sales Trainer, your top priority will be equipping our salespeople & teams with the tools, skills and knowledge they need to be effective and successful. You will deliver high-class training to PayPal Enterprise and Inside Sales, Customer Success Managers, and other Merchant Facing Servicing teams both at new hire onboarding training and other training programs.
The ideal candidate needs to demonstrate they can establish credibility and rapport with a sales and servicing audience in the room, not only through their excellent delivery and facilitation of group and individual activities but also through drawing on their rich experience as a tenured salesperson or sales trainer. The candidate should also have experience following a value-based selling approach and structured sales process.
Brief Job Scope
The North America Sales Trainer is responsible for planning, developing, and delivering sales training programs to the sales teams across the region. The role involves identifying training needs, partnering to creating content, and implementing training initiatives to improve the performance and effectiveness of the North America merchant facing teams.
Key Job Responsibilities include:
Onboarding and Orientation
. Conduct onboarding sessions for new hires to familiarize them with our products, services, sales processes, and tools.
. Ensure new sales and servicing representatives are equipped with the knowledge and skills required to succeed in their roles.
Training Program Development
. Collaborate with colleagues to identify training needs based on market trends, product knowledge gaps, and sales performance metric.
. Design and develop training materials in partnership with Instructional Design teams, including presentations, e-learning modules, workshops, and other resources, tailored to the North America market.
Delivery and Facilitation
. Conduct in-person or virtual training sessions for sales teams in various North America locations.
. Facilitate workshops, role-plays, and simulations to reinforce learning and practical application of sales techniques.
Content Management
. Maintain and update training materials to ensure they reflect current products, services, and sales strategies.
. Incorporate feedback from teams and stakeholders to continuously improve training content.
Sales Process and Product Knowledge
. Educate the sales team on the company's sales processes, methodologies, and best practices.
. Ensure a comprehensive understanding of products and services, including their unique value propositions and competitive advantages.
Market Intelligence
. Stay updated on market trends, competitor activities, and industry insights relevant to the North American region.
. Share insights with the sales teams to enhance their competitive advantage.
Performance Evaluation
. Work closely with sales managers to monitor and evaluate the performance of individual sales representatives.
. Provide feedback and recommendations for further development.
Reporting and Analysis
. Track and report on the effectiveness of training initiatives, including metrics like sales performance improvements, adoption of best practices, and knowledge retention.
Qualifications include:
. Proven experience in sales training or a similar role, preferably in the North America region
. Strong understanding of sales techniques, processes, strategies and methodologies
. Excellent communication, presentation, and facilitation skills
. Ability to work independently and collaboratively in a dynamic, fast-paced environment.
. Ability to adapt training programs to different learning styles and skill levels.
. Proficiency in relevant software and tools for training development and delivery
. Strong organizational and time-management skills
Language Requirements:
. Fluency in English is required - ability in additional Spanish desired.
Travel:
. This role may require occasional travel within North America
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0 Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
Who We Are:
to learn more about our culture and community.
Any general requests for consideration of your skills, please
Job tags
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